We guarantee consumer satisfaction. If you are not satisfied with your purchase, only one exchange for an item of the same value is allowed. The return of the item (s) is at the customer's expense. We accept exchanges for a period of 7 days from the date of receipt. The item must be returned in its original condition. Any damaged product will not be exchanged or refunded. Administration fees of $ 3.00 CDN for Canada and $ 5.00 CDN for other countries will apply to any return on items for sale on the PHISOFASHION store.